Help with your medical aid starts here.
We specialize in providing comprehensive financial services tailored to support our clients with all aspects of Discovery Health, at no cost to you. From managing and submitting health claims to assistance with gap cover, we simplify the complexities of medical aid to ensure you get the benefits you deserve.
LifewithLee
What do you need help with?
LifewithLee was created to assist people with medical aid queries, especially related to Discovery Health, and aims to grow into a platform where individuals can share and learn from real experiences with serious health conditions like cancer and diabetes. It is built on the belief in sharing knowledge to support others, a philosophy that also led to the founding of Platinum Benefit Solutions in 2000. The team provides expert guidance on navigating medical aid complexities, including choosing plans, maximizing claims, understanding PMBs, managing chronic medication, and handling cancer and mental health claims. They also help clients with declined claims, gap cover, and claim processes. The platform features informative videos, including personal health journeys like Carmen’s stage 4 colon cancer story and expert discussions such as one with Dr. Wayne May on diabetes care.
Our Focus
Discovery Health
Over the years, we have found that many clients struggle to navigate the complexities of their medical aid, particularly when it comes to understanding how to maximise their plans. Clients are often frustrated when chronic medication is paid from savings or when they are unsure whether a condition qualifies as a Prescribed Minimum Benefit (PMB).
Our focus is to help clients navigate these complexities and ensure they receive the full value of their benefits. This service is provided at no additional cost to our clients.
Our Services
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Discovery Health Plan Selection – Guidance on choosing the right plan and understanding exclusions.
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Claims Management: assistance with claims, including PMB & chronic medication applications & submissions.
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We also specialise in Oncology Claims, including assistance with access to innovative treatment options such as immunotherapy in Germany, Raversus, bio-resonance, and other emerging treatments. Through our experience with existing clients, we continue to learn and assist others in accessing the best possible care.
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Discovery Life: Helping clients understand policy structures, terminology, and how these impact claims at the time they are needed most. A well-structured policy can make a significant difference, particularly when accessing international cancer treatment options that may ultimately make the difference in treatment outcomes.
Additional
Discovery Services
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Vitality: Guidance on how to achieve and maintain Gold status.
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Discovery Insure: We can often secure better rates for our clients than going through Discovery Direct, using our discounts to reduce or remove excess. Contact us for a comparison.
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Discovery Bank: Assistance in selecting the right card and maximising available discounts and rewards.
Carmen Poultney
Thank you so much for being there to process my claims and help me upgrade my Discovery Health plan to receive broader treatment for my cancer claims. Your guidance towards local and international holistic treatment has also given me so much hope. Thank you for your caring approach. Watch her moving story here.
Sindile Mpele
Lee and his team have been instrumental in helping me with my Chronic claims. I was having such a headache with going back and forth between the medical provider and the medical scheme and not getting anywhere. Lee managed to resolve the issue and have my claim settled.
Barry Gray
Many thanks for all your help in having my initially declined Discovery Health scan claim re-processed and paid in full. Your services are much appreciated.
Samantha Prinsloo
Thank you for the years of assistance in managing all our health claims so efficiently and especially during our time of difficulty related to Cancer claims . Your assistance in claiming multiple times on our life policy is much appreciated by our family.
The Importance
of Gap Cover
Addresses Medical Aid Shortfalls
Medical aid schemes often have limitations on what they cover, and healthcare providers often charge more than the scheme's rates, leading to out-of-pocket expenses.
Covers Specialist Fees & Procedures
Gap cover helps cover the difference between what your medical aid pays and the actual cost of specialists, treatments and procedures. Most importantly, biological cancer therapy needs to be covered.
Protects Against Co-payments
Many medical aid schemes require members to pay co-payments for MRI and CT scan procedures - gap cover can help cover these additional costs.
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Data Scientist
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